Insulation Return Policy

Only full non-cut rolls of insulation or boxes of materials that are undamaged and still in their original packaging can be returned within 30 days of the delivery received date.

Any specialty facings other than white color or requested cut materials cannot be accepted.

There is a 35 % restocking amount - Our factories do not provide storage, so the returns would go to our receiving office 1184 County Line Road Cumming, Ga 30040. Once the materials are received in original condition we can refund the amount less 35 % of the purchase price. The customer would be responsible for all shipping cost. We would need the ship out timeline from the customer with an ETA so we can prepare to unload and store the insulation or product and refund the customer accordingly.